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Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- In the same condition you received it
- Unworn, unused, with original tags
- In its original packaging
- Accompanied by the receipt or proof of purchase
To start a return, contact us at contact@bling-lab.com. If your return is approved, we’ll provide you with return instructions and the shipping address.
Please note:
- Customers are responsible for all return shipping costs
- We do not provide prepaid return labels
- Items sent back without prior approval will not be accepted
- Original shipping fees are non-refundable
You can always reach us at contact@bling-lab.com with any return-related questions.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you received the wrong item. We’ll evaluate the issue and make it right.
Non-Returnable Items
We do not accept returns on:
- Custom or personalized items
- Items marked as final sale
- Gift cards
If you’re unsure whether your item qualifies, feel free to reach out.
Exchanges
The quickest way to get what you want is to return your original item (once approved), and place a new order for the desired product.
European Union 14-Day Cooling-Off Period
If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Returned items must meet the same eligibility criteria listed above.
Refunds
Once we receive and inspect your return, we’ll notify you of the refund status. If approved, you’ll be refunded to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.
If it’s been more than 15 business days since your return was approved and you haven’t received your refund, please contact us at contact@bling-lab.com.